Qualifications and Recruitment of Human Resources

Recruitment of human resources is the first step in the initiative for setting up a créche. The selection of all the required cadres and personnel is of prime importance, as they will be instrumental in the initial exploration of identifying settlements, gram panchayats or villages, organising community meetings, selecting créche sites, facilitating the selection of Créche Caregivers through community involvement and engagements.

Listed below are the guiding principles regarding eligibilities, qualifications and other details for each of the programme cadres mentioned earlier.

Role Educational Qualifications Experiences and Skills needed Other Considerations
Program Manager Bachelors/Masters in any subject; preferably in Social Work with basic knowledge of Computer application and MS office 5+ years of experience in Health, ECCE, Nutrition with 2+ years of experience of managing a team. Working proficiency in local language and English
Cluster Coordinator Graduate in any subject with basic knowledge of Computer application and MS office 3+ years of experience in community-based interventions in health, ECCE or Nutrition domains Should preferably be from the same block or district, with proficiency in the local Language
Logistic Coordinator Graduate in any subject with basic understanding of MS Office particularly MS Excel ~3 years of experience in managing logistics, vendor or office Preferably from the same block or district
Training Coordinator Bachelors or Masters preferably in social work -3-5 years of experience in capacity building function, with experience in developing training content & facilitation Strong communication skills in vernacular language and preferably English
MIS Coordinator Graduate preferably in Computer Science or Applications or Engineering; should have working knowledge of software applications including MS Excel ~3 years of experience in handling MIS Should have basic understanding of data management and analytics
Safety Coordinator Graduate in any discipline; preferably a background in civil engineering 2-3 years of experience with an CSO on any domain Should have strong observation skills
Creche Supervisor Graduate in any discipline 1-2 years of experience in any community-based interventions Must be from the same geograhpy (village, block, or district)
Creche Caregivers Primary education or above Should be ready to take care of the children Must be from the same village


Notes-

  1. It must be ensured that each programme staff member — particularly those with full operational responsibility for the creches — is based within the same block where the creches are operational. This is essential to enable close oversight, timely supervision, and programme rigour.
  2. The eligibility and recruitment process for the caregivers is elaborated here.

Recruitment Process and Orientation

The recruitment process can start with releasing advertisements and follow-up steps. Listed below are the suggestive and generally followed steps.

a) Release of Advertisements Once an organization is onboarded, they should release the advertisements based on the requirements of personnel. The creatives may include positions, core eligibilities, locations. A link with other details (job descriptions, small descriptions of the Creche Initiative, CTC, etc.) should be placed as well. The same should be posted on organization’s website as well, a link of which must be placed on the creatives.

b) CV Screening Once the CVs are received, organization should shortlist them based on their merits. The candidates can then be informed about the next process and stage with complete clarity mentioning, the date, stage (online or offline), venue and link to join (in case of an online process).

c) 1st Round of Interaction Post CV Screening: the shortlisted candidates can be either called for online or in-person interactions or interviews. Depending on the number of candidates, situations, or the joint call of the Organization and the Foundation (Point Person), this may be the final round as well.

Note

  • If this is the 1st round of interactions, the core objective of this round would be to further screen out candidates based on the profile alignment with the roles.
  • If this is the final round, then follow the steps and processes as illustrated in the next step.

d)Final Round The final round should ideally be conducted in person. If the 3rd step is not followed, then during this round, written test followed by an interaction/interview are suggested.

e) Offer Letter Once the panelists have finalized the candidates and posted organizational consensus, offer letters/mail should be sent to the selected candidates with all the necessary details. This can be done through the email, asking the candidates to share their acceptance within a stipulated time.

f) Joining Letter Post Acceptance: Each selected candidate should be provided with the joining letter with necessary details and conditions.

Things to consider during each step of Recruitment

Steps Activities Things to consider
Step-1 Release of Advertisement The Advertisement must contain names of positions, location, email ID to which CV can be sent or and link to the website which has details of each position, the project and eligibility criteria mentioned including an application form.
Step-2 CV Screening The Organization should appoint a panel who will conduct the recruitment. The HR may also shortlist the CVs based on parameters set for each position. The panel or the HR must consider the roles and responsibilities for each position for further screening.
Step-3 1st Round Interview/ Interaction If the number of candidates shortlisted is too many, which might be challenging to handle in a day, the team can opt for an online interaction. The same details, if chosen, should be shared with the candidates through email well in advance. Slot time must also be mentioned so that candidates are prepared. Instructions for interviews should also be mentioned like to ensure Good Network, Camera should be switched on, etc.
Step-4 Final Interview On the day of final interview, a written test can be organised for each cadre followed with the interviews by the panelists. Organization may consider arranging light refreshments or lunch for candidates depending on the need. The same can be discussed with the Foundation Creche Resource Person prior to the final day.
Step-5 Offer Letter The HR should consider the fact that it is good have all the members join around the same time. It is therefore, advisable to consider and select the date of joining accordingly and mention the same in the offer letter. However, few exceptions may occur in unavoidable situations.
Step-6 Joining The Joining Letter sent to the candidates must include all the necessary information including salary breakups, benefits, insurance, PF, gratuity, etc. as per the Organizational policies. On joining the Organization, an orientation on the HR policies should be organised.
Step-7 Programme Orientation of Staff The orientation of the programme team would be primarily done by the Foundation. It is therefore, advisable to keep the Foundation (Creche Resource Person) updated about each stage of the process. The Creche Resource Person may participate in the above processes. All the necessary arrangements must be done to ensure smooth conduct of the orientation. An exposure visit to the operational creches should be planned before the start of the orientation. The orientation could of 2–3 days and a residential one. The details of the same is mentioned in the next section under Program Staff Induction.
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