Illness Management

This section outlines a comprehensive guide for creche caregivers and supervisors to recognize, respond to, and manage serious health conditions in children. Children attending creches may develop illnesses that range from minor ailments to life-threatening emergencies.

While caregivers see children daily and are often the first to notice when something is wrong, they may not always know which symptoms require urgent action. This protocol bridges that gap by clearly defining chronic medical conditions (serious conditions requiring medical attention within 24-48 hours) and acute medical emergencies (life-threatening emergencies requiring immediate action), empowering us to identify these conditions confidently and act without delay.

The sections clearly define the escalation and referral pathway that enables caregivers and supervisors to take immediate, coordinated action when a child shows concerning signs. It outlines step-by-step procedures for calling parents, supervisors, and arranging emergency transportation; and ensuring children reach appropriate health facilities (PHC, CHC, or District Hospital) within critical time windows.

Category A: Caregiver-Identified Signs

Who: Creche Caregiver (daily observation) When: Any time during creche hours Action: Caregiver acts immediately informing parents and supervisor

Sign What Caregiver Sees Action Timeline
Severe vomiting Child vomits multiple times (3+), cannot keep anything down Call parents + supervisor Immediately
Difficulty breathing Child gasping, chest pulling in, struggling to breathe Call parents + supervisor + 108 Immediately
Convulsions (seizures/fits) Child's body shaking uncontrollably, eyes rolling back, loss of consciousness Call parents + supervisor + 108 Immediately
Unconscious/unresponsive Child not waking up, not responding when shaken or called Call parents + supervisor + 108 Immediately
Cannot drink/eat Child refusing all food and water for 6+ hours Call parents + supervisor + 108 Immediately
Injury with bleeding Child fell/injured, bleeding significantly First aid + call parents + supervisor + 108 Immediately
Injury with unconsciousness Child hit head, lost consciousness even briefly Call parents + supervisor + 108 Immediately
High fever Child has very high fever Call parents + supervisor Same Day
Fever with chills/rigors Child shaking violently, teeth chattering, very cold then very hot Call parents + supervisor Same Day
Severe diarrhoea Multiple watery stools (5+), child becoming weak Call parents + supervisor Same Day
Severe crying/irritability Child crying non-stop for hours, cannot be consoled Call parents + supervisor Same Day
Abnormal behaviour Child behaving strangely–confused, aggressive, not recognizing people Call parents + supervisor Same Day
Rashes with fever Child has fever and red spots/patches on skin Call parents + supervisor Same Day
Any reason for worry Caregiver feels something is seriously wrong even if unsure why Call supervisor, discuss concern Same Day

Category B: Supervisor-Identified Signs

Who: Creche Supervisor When: During scheduled visits Action: Supervisor assessment and makes referral decision

Sign What Supervisor Assesses Action Timeline
Fever over 7 days Checks child's records, asks parents about fever duration Refer to PHC for investigation Same day
Fever not improving Reviews treatment given, assesses if fever responding to medicines Refer to PHC Same day
Signs of dehydration Checks sunken eyes, skin pinch test, dry mouth Refer to PHC/CHC Same day
Severe malnutrition signs Measures WHZ, checks for oedema Refer to PHC/CHC Same day
Blood in stool Asks parents, checks child's diaper/toilet Refer to PHC Same day
Signs of anaemia Very pale palms, nail beds, inside eyelids, lethargic Refer to PHC Same day
Skin infections Assesses severity of boils, rashes, fungal infections Refer to PHC Within 2-3 days
Persistent cough >2 weeks Observes child coughing consistently, checks duration with caregiver Refer to PHC Within 2-3 days
Developmental delays Child not meeting milestones for age Refer to PHC/DEIC Within 1 week

Category C: Common Signs–Both Caregiver And Supervisor

Who: Whoever encounters the child (daily caregiver OR supervisor during visit) When: Any time Action: Whoever identifies acts immediately


Sign What both will see Action Timeline
High fever with neck stiffness Fever is obvious, stiff neck is tested by asking child to touch chin to chest - can't do it Call parents + supervisor + call 108 Immediately
Severe abdominal pain Child crying, holding stomach, cannot move Call parents + supervisor + call 108 Immediately
Bleeding from anywhere (not injury) Visible blood in cough, vomit, urine, stool, gums Call parents + supervisor + call 108 Immediately
Child very weak/lethargic Child lying down, not playing, no energy, different from usual Call parents + supervisor Same day
Bruising with fever Purple/blue marks on skin with fever Call parents + supervisor Same day
Swelling of feet/body Both feet puffy, pressing leaves dent Call parents + supervisor Same day (SAM emergency)

First Aid

While every effort is made to ensure safety within the creche, young children are naturally active and curious. This makes them more vulnerable to minor injuries such as falls, cuts, burns, or choking. It is therefore essential that all caregivers and supervisors are trained in basic first aid. This section outlines the key first aid procedures to be followed in the context of our creches.

First Aid Box

From the first day of creche operations, every creche must have a first aid box with the essential items listed below. No medicines or syrups should be kept in the first aid box or administered by caregivers. In case of any illness or emergency requiring medical treatment, caregivers must immediately contact the nearby ASHA, ANM, or Supervisor to ensure timely medical attention. It is important to check the expiry dates of the materials kept in the first aid box every month as a part of monthly safety audit.

First Aid Box in Creche
First Aid Kit Box (Transparent plastic) Sterile Gauze Pads Sterile Gauze Bandage
Sterile Cotton Roll Adhesive Tape / Medical Tape Antiseptic Liquid (Dettol)
Adhesive Bandages (Band-Aid) Scissors Tweezers
Burnol (Burn Ointment) Oral Rehydration Salts (ORS – Electral) Antiseptic Soap (Dettol Bar)

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